Privacy Policy (GDPR)

Antares Systems Inc (trading as Sphere 10 Software)

1. We respect your privacy
   1. Antares Systems Inc (trading as Sphere 10 Software) respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. This policy outlines how we collect and treat your personal information.
   2. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) and, to the extent applicable, the EU General Data Protection Regulation (GDPR).
   3. "Personal information" is information that is identifiable as being about you, such as your name, email address, identification number, or any other information that can reasonably identify an individual directly or indirectly.
   4. You may contact us via our Contact Form.
2. What personal information is collected
   1. Antares Systems Inc may, from time to time, receive and store personal information you submit to our website, provide directly, or give in other forms.
   2. Basic information, such as your name, phone number, address, and email, may be collected to enable us to send information, provide updates, and process your orders.
   3. Additional information may be collected, such as feedback, survey responses, business details, and payment information.
   4. We may also collect any other information you provide while interacting with us.
3. How we collect your personal information
   1. Antares Systems Inc collects personal information in various ways, including electronically, in person, via the website, and through business activities. If received from third parties, we protect it as outlined in this Privacy Policy.
   2. By providing personal information, you consent to its supply per this Privacy Policy.
4. How we use your personal information
   1. Antares Systems Inc may use your information to inform you about products or services, new opportunities, or updates.
   2. Your information may be used to:
      1. Provide products and services in our usual business activities;
      2. Administer business operations;
      3. Develop and manage products and services;
      4. Communicate with you via telephone, email, SMS, or mail;
      5. Investigate complaints.

      Withholding personal information may prevent us from providing services or full website access.

   3. We may disclose information to comply with legal requirements or law enforcement requests.
   4. In the event of a change in business control, we reserve the right to transfer databases, including personal information.
5. Disclosure of your personal information
   1. Personal information may be disclosed to employees, advisors, agents, suppliers, or subcontractors as needed.
   2. Any third-party disclosure will be protected under this Privacy Policy.
6. General Data Protection Regulation (GDPR) for the European Union (EU)
   1. Antares Systems Inc complies with GDPR data protection principles, ensuring fairness, transparency, and lawful processing.
   2. Data is processed under GDPR rules, either as a Processor or Controller, as applicable.
   3. Processing is based on lawful grounds, depending on the data type and intended use.
   4. Data collection is limited to specific purposes, with security safeguards.
   5. Processing may be for legitimate interests, contractual needs, or legal obligations.
   6. No sensitive data, as defined under GDPR, is processed without consent or GDPR compliance.
   7. Minors under 16 must obtain parental consent before providing personal information.
7. Your rights under the GDPR
   1. EU residents have specific rights, including:
      1. To be informed about personal information use;
      2. To access, correct, delete, or restrict information use;
      3. To retain and reuse information;
      4. To object to processing or automated decision-making.
   2. Please contact us to exercise your GDPR rights. Verification may be required before acting on requests.
8. Hosting and International Data Transfers
   1. Personal data may be transferred and stored internationally as part of our operations.
   2. Transfers are safeguarded, complying with EU Commission standards and binding corporate rules.
   3. Our website hosting facilities are in Australia, with international transfers protected by EU standards.
   4. You acknowledge that data posted on the website may be accessible globally.
9. Security of your personal information
   1. Antares Systems Inc employs physical, electronic, and managerial procedures to secure data.
   2. Data processors acting on our behalf comply with GDPR standards.
   3. We cannot guarantee the security of data transmitted online, and disclosures inconsistent with this policy cannot be ruled out.
10. Access to your personal information
11. You may request a copy of your personal information or ask for corrections per the Privacy Act 1988 (Cth) and GDPR.
12. We reserve the right to withhold information in specific circumstances.
13. Complaints about privacy
14. Send privacy-related complaints to [email protected]. We take privacy complaints seriously and will respond promptly.
15. Changes to Privacy Policy
16. This policy may be updated. Any modifications take effect upon posting. Check back periodically.
17. Website
18. When you visit our website
    1. Data such as browser type, operating system, and referring websites may be collected for analytics.
19. Cookies
    1. Cookies may be used for identification and traffic analysis. Adjust browser settings to manage cookies.
20. Third-party sites
    1. Our site may link to external websites for convenience. Antares Systems Inc is not responsible for the privacy practices of other sites.